Our utmost priority is for you to have the best shopping experience here at Authentic Kratom. Here are some reasons why your credit card can decline.
- Billing information is incorrect: We kindly request you review your billing information as it appears to be incorrect. Our system meticulously verifies all billing-related details, including the billing address (where your credit card statement is delivered), street number, street name, zip code, and the full name as stated on your card. To ensure a smooth transaction, please double-check and update any inaccurate information in your billing profile.
- Credit Card Information Provided Incorrect: The most frequent cause of issues is the common typos we tend to make. Whether it's the expiration date of the card, the CVV code on the back, or even the card number itself, small errors can lead to problems during transactions. Paying careful attention to inputting these details accurately will help avoid any inconvenience.
- Insufficient funds on the Debit or Credit card
- Unusual Transaction: Your credit card company has detected an unusual transaction, leading to the temporary locking of your credit card. Before proceeding with your intended transaction, it is essential to contact your bank and verify the payment for approval. This is a standard security measure adopted by banks. They might reach out to you through a phone call, email, or text message to confirm the legitimacy of the transaction. Regardless of the method they use, it's crucial to get in touch with your bank to resolve the matter promptly.